FAQs
Q. How does the SmileFx whitening system work?
A. You insert one of our dual sided mouth trays and turn the LED light on for 15 minutes.
Our full spectrum blue LED light, with precise settings, is positioned between the upper
and lower teeth. Our formulation has special light activated accelerators. Peroxide and
oxygen will break into water molecules and free hydroxyl radicals. The oxygen radicals
combined with carbon-based molecules in the stained teeth proceed to make all stains
clear. This process will penetrate the tooth enamel but will not damage the enamel. Once
the stains are removed, they will then attach themselves to the SmileFx whitening gel.
Q. How long does this patented process take and what are
the results?
A. Results vary as everyone is different, the grade of your teeth and your age can affect
the process, we have a 3 - 15 minute treatment process that ensures the whitest teeth possible
for almost every client.
Q. How long does this process last?
A. 6 months to 1 Year is normal, we do recommend that you care for your newly whitened
teeth with our Maintain Fx whitening pen. Typically, we recommend pursuing another treatment
every 6 to 12 months.
Q. How often should I use the Maintain Fx pen?
A. We recommend that you use it several times a week.
Q. Is SmileFx safe?
A. Research has shown that if teeth and gums are normal and healthy there are no adverse
effects from teeth whitening. Our unique three-tray 45- minute method provides the highest
level of personal safety in the industry. It is important that if you have any oral problems
you consult with your dentist or doctor. People with tooth decay and with any type of
gum disease should avoid teeth whitening products. People that are photosensitive or
taking photosensitive medication should use the product without the light activation.
People with sensitive teeth or with skin sensitivity should do one treatment at a time
and space the treatments out over a number of days.
Q. Who may benefit from the SmileFx system?
A. Almost everyone can enjoy the benefit to the whitening process if their teeth and gums
are healthy. Teeth cannot be bleached whiter then genetically possible. Tetracycline
stains may not be removed. Stains resulting from excessive fluorides or if the teeth
are porous can expect limited results. Over 95% of our clients experience success and
are happy with the results.
Q. I have a crown on my anterior or front teeth. Will
your product whiten my crown?
A. No, but the standard procedure is to first whiten all adjacent teeth, wait two weeks
for the color to stabilize, then go to your dentist and have him match the crown to the
new shade of your teeth. On the contrary, if a crown is already been in place for many
years, the whitening process can return the rest of the teeth to the original shade prior
to the crown placement. The same goes for composites, bridges, and veneers. Typically the
process will return crowns and veneers back to the original colour at the time they where
installed.
Q. Will the gel you offer be the same as from my family
dentist?
A. Similar but not the same. Almost all whitening products are similar in nature and use
similar formulations, however, we have developed our own unique formulae to ensure maximum
safety with maximum results.
Q. What causes stains?
A. Some teeth are naturally pigmented or stained as they develop. Typically, stains come
from exposure to tea, coffee, smoking, juices, colas, red wine, age, or just about anything
that would stain a shirt or carpet. Things like blueberries and cherries and various
curries are good examples of foods that stain.
Q. Are there any side effects?
A. Some people may feel a little tingling sensation, white gum line, or sensitivity, all
of which are normal and transient. Typically, this will only last less than 24 hours.
Q. How long before I can eat or drink after my treatment?
A. The first 24 hours we would recommend avoiding coffee, tea, cola, red wine, berries,
candy, red sauces, beets, or any foods that have the propensity to stain.
Q. Do you recommend that the client wears protective
eyewear?
A. You must wear the SmileFx protective eye-wear for precautionary purposes.
Q. Does SmileFx work if you have tetracycline stains?
A. We say no, however, it can but it depends on how “grey” or discoloured the
specific stain is and it will require multiple treatments. We would recommend at least
3 full treatments. In all circumstances when you require additional treatments beyond the
initial three you can buy the additional treatments at that time.
Q. What if my teeth are heavily stained?
A. Most people will achieve their whitest possible shade after the three sessions. In some
cases for extremely stained teeth it can take up to 2 complete kits and a maintenance
pen for stubborn spot removal.
Q. If there is dehydration of the tooth, what do you
recommend?
A. We use potassium nitrate in our gel to ensure that this does not happen.
Q. Does the product contain any alcohol, and can I use
the SmileFx products twice in a row?
A. The product contains no alcohol and the mouth tray is disposable after each use. In
addition we include various components in the kit in order to make the experience as enjoyable
as possible.
Q. Will the temperature of the light harm my teeth?
A. No, our cool blue light is designed with a maximum of 3 Degrees over body temperature
